Window Shopping Gone Digital: How Yard Direct Use the Search Experience to Empower Their Customers
With a growing reliance on digital channels to search and discover products, YardDirect seized the opportunity to streamline the search experience and educate customers on the right solution for their needs.
By implementing Zoovu within their BigCommerce e-commerce site, YardDirect engages individual customers in a conversation that gathers all the necessary information for a salesperson to effectively configure, price, and quote (CPQ) the perfect style and solution for every project.In this webinar featuring YardDirect, BigCommerce & Zoovu, you'll learn:
- How to simplify and streamline the search and product discovery experience for your customers
- How a digital assistant increases purchase confidence and makes allows sales teams to CPQ more effectively
- Why search-related first-party insights are so important in a cookie-free future