Window Shopping Gone Digital: How Yard Direct Use Conversational Commerce to Empower Their Customers
With a growing reliance on digital channels to search and discover products, YardDirect seized the opportunity to streamline the search experience and educate customers on the right solution for their needs with a human touch.
By implementing Zoovu within their BigCommerce e-commerce site, YardDirect engages individual customers in a conversation that gathers all the necessary information for a salesperson to effectively configure, price, and quote (CPQ) the perfect style and solution for every project.In this webinar featuring YardDirect, BigCommerce & Zoovu, you'll learn:
- How to simplify and streamline the search and product discovery experience for your customers
- How a digital assistant increases purchase confidence and makes allows sales teams to CPQ more effectively
- Why search-related first-party insights are so important in a cookie-free future