Our own experiences as consumers is key to unlocking ways to improve and optimize the customer journey.
The consequences of being at home, as employees and consumers, created a significant shift in how retailers need to support the path to purchase in 2020 and beyond.
This expert panel features Glenn Roper (Whirlpool), Lisa Schuiteboer-Shuler (Kensington), and Rodney Rodriguez (Zoovu). Listen in as they discuss how their brands deliver exceptional end-to-end customer experiences that guide consumers while simultaneously enabling channel partners and internal teams.
Watch this webinar and learn:
- How providing visual experiences through configurators enables Kensington & Whirlpool to deliver highly personalized shopping experiences
- Why leading brands are investing in the post-purchase journey with self-service digital experiences
- Where to find inspiration for creating exceptional customer journey